centoto Privacy Policy

This page describes what we collect when you use centoto and how we keep that data protected. We at centoto understand that privacy is essential — especially when you are managing account deposits, withdrawals via DANA, e-wallet, mobile banking, or bank transfers, and personal information tied to your sportsbook and casino activity. Our privacy commitment is straightforward: we collect only the data necessary to operate our platform, process your transactions, and comply with applicable regulations. We do not sell your personal data to third parties, and we use industry-standard encryption to protect it.

centoto operates across multiple jurisdictions where local law permits our service. Data protection laws vary by region. Where applicable — for example in jurisdictions with data-privacy regulations — we comply with those rules. We describe our practices transparently so you understand exactly what information we gather and why.

Your rights and our obligations regarding your data are set out below. If you have questions after reading this policy, our support team is available to clarify centoto's practices.

What We Collect on centoto

Account and Identity Data

When you open an account on centoto, we collect your full name, email address, date of birth, and residential address. This information is necessary to set up your account, verify your identity, and process deposits and withdrawals. We also collect a phone number if you choose to provide one for customer support purposes.

We use this data to confirm you are eligible to use centoto in your jurisdiction and to comply with anti-money-laundering and know-your-customer (KYC) regulations. When you request a withdrawal or when your tier bonuses accumulate, we may ask you to upload a government-issued ID and proof of address (such as a utility bill). We keep these documents securely and use them only for verification purposes.

Payment and Transaction Data

Our centoto platform records every deposit, wager, payout, withdrawal, and bonus you receive. We store the amount, the payment method used (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet), the date, and the transaction status. This information is essential for your account statement, dispute resolution, and regulatory reporting.

When you deposit or withdraw, your payment provider shares transaction details with centoto (transaction ID, timestamp, amount, status). We do not store your full payment-method credentials — for example, we do not retain your complete bank account number or e-wallet PIN. Payment providers handle credential storage and encryption on their end.

Gaming and Activity Data

We at centoto track your gaming activity across all product categories — sportsbook (Liga 1, Piala AFF, Champions League, Premier League, MotoGP, badminton), live-dealer tables (blackjack, roulette, baccarat, Dragon Tiger), slots (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We record which games you play, your wagers, outcomes, and payouts.

This data powers centoto's tier system, weekly cashback calculation, referral tracking, and tournament participation. Your activity history is visible to you in your centoto account dashboard and remains confidential — we do not share game-level details with other players or third parties.

Technical and Engagement Data

We collect technical information to maintain centoto's platform — your IP address, device type, browser, operating system, and login timestamps. This data helps us detect fraud, monitor account security, and troubleshoot technical issues. We also track which pages you visit on centoto, how long you spend there, and which games or sections you engage with most frequently. This usage data helps us improve centoto's experience and identify features players value.

We use cookies and similar tracking technologies on centoto to remember your login preferences, language selection, and gaming session history. You can manage cookie preferences in your browser; however, disabling cookies may limit centoto functionality.

How We Use Your Data and Your Rights

Our centoto Data Use Practices

We use your data for the following purposes: to operate and maintain centoto; to process your deposits and withdrawals; to calculate bonuses, cashback, and tier status; to communicate account updates, promotions, and support responses; to investigate disputes and fraud; to comply with legal and regulatory obligations; and to improve our platform.

We do not sell, rent, or trade your personal data to third parties for marketing purposes. We may share data with service providers who assist centoto — for example, payment processors, customer-support platforms, and cloud-hosting providers. These providers sign contracts requiring them to protect your data and use it only for centoto-related purposes.

Our servers may sit outside your jurisdiction. If you are in a region with strict data-residency requirements, inform our support team; we will discuss options with you. Generally, we process data in secure data centres across multiple regions to ensure reliability.

• 1
  Access your dataRight

  You can download a copy of your centoto account data, including transaction history and personal information, from your account settings.

• 2
  Correct inaccuraciesRight

  If your personal information is incorrect on centoto, you can update it in your account settings or contact support.

• 3
  Request deletionRight

  You may request that centoto delete your account and associated data, subject to legal retention requirements.

• 4
  Opt out of marketingRight

  You can unsubscribe from promotional emails anytime. Account-essential communications (e.g., bonus credits, withdrawal confirmations) cannot be disabled.

Data Retention on centoto

We at centoto retain your personal data for as long as your account is active and for a reasonable period afterward to satisfy legal and regulatory obligations. Transaction records are retained for at least seven years to comply with financial reporting requirements. If you close your account, we mark it as inactive but keep core data for dispute resolution and regulatory compliance. You may request permanent deletion after this retention period expires.

Children and centoto

centoto is not intended for users under the legal age to engage in online gaming in their jurisdiction. We do not knowingly collect data from children. If we become aware that a child has opened a centoto account, we close it immediately and delete their data. Parents or guardians who believe a child has accessed centoto should contact our support team.

Third-Party Links and Services

centoto may link to external websites — for example, payment-provider pages, tournament schedules, or partner sites. We are not responsible for the privacy practices of those external sites. We recommend reviewing their privacy policies before sharing data with them. Our privacy commitment covers only centoto's platform and services.

Contact Us About Privacy

If you have questions about centoto's privacy practices, wish to exercise your data rights, or believe your privacy has been compromised, contact our support team. We are available via email, live chat, and phone. You can reach us from Jakarta, Surabaya, Bandung, Medan, Semarang, and other supported locations. We respond to privacy inquiries within three business days.

We at centoto take data privacy seriously. This policy reflects our commitment to transparency and your protection. If we amend this privacy policy, we will notify you via email and update the policy on our website. Continued use of centoto after such notice means you accept the updated policy.